Frequently Asked Questions
Everything you need to know about McTavish gear, orders, and performance.
How do I determine the right size for my athletic gear?
We provide a comprehensive size guide on every product page. Since sports apparel requires a specific fit for performance, we recommend measuring your chest, waist, and inseam to compare against our metrics. If you are between sizes, we suggest sizing up for a relaxed fit or sizing down for compression.
What is the McTavish return policy for worn items?
To ensure hygiene and quality standards, we only accept returns on items that are in original, unworn condition with tags attached. However, if you experience a manufacturing defect within 30 days of heavy training, please contact our support team for a performance guarantee evaluation.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for athletes who need their gear ready for an upcoming event or competition.
Are McTavish products suitable for high-intensity interval training (HIIT)?
Absolutely. Our apparel is engineered with moisture-wicking technology and reinforced stitching specifically designed to withstand the lateral movements and high-impact nature of HIIT and cross-training.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay for larger equipment purchases.
How should I care for my technical fabrics to ensure longevity?
To maintain the integrity of the technical fibers, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the moisture-wicking properties of the fabric.